Privacy Policy

FlashPoint ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our document processing service.

1. Information We Collect

We collect information that you provide directly to us, such as when you:

• Create an account
• Contact us for support
• Subscribe to our newsletter

This information may include:

• Your name and email address
• Billing information
• Usage data and analytics

Important Note: We do not collect, store, or use the content of the documents you process through our service. Your documents are processed in real-time and are not retained on our servers.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process your payments and manage your account
• Communicate with you about your account and our services
• Respond to your inquiries and support requests
• Send you technical notices, updates, and security alerts
• Monitor and analyze trends, usage, and activities in connection with our services

3. Data Security

We implement a variety of security measures to maintain the safety of your personal information, including:

• Using encryption protocols to protect data in transit and at rest
• Processing documents in isolated, ephemeral environments
• Immediately deleting all document data after processing
• Regularly updating our systems and practices to enhance security
• Restricting access to personal information to employees who need it to perform their job functions

4. Data Retention

We retain your account information for as long as your account is active or as needed to provide you with our services. We do not retain any information from the documents you process through our service.

5. Your Rights and Choices

You have the right to:

• Access, update, or delete your account information
• Object to the processing of your personal information
• Request restrictions on the processing of your personal information
• Request the transfer of your personal information to another party

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

6. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy.

7. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: contact@flashpointgpt.com